Title : Emotional intelligence as a catalyst for transformational leadership in nurse managers: A rapid evidence assessment
Abstract:
As healthcare organizations face unprecedented workforce challenges, including increased staff turnover, burnout, and operational complexity, the role of nurse leaders has never been more pivotal. Leadership effectiveness is no longer defined solely by clinical expertise or managerial oversight, but increasingly by the ability to build resilient teams, cultivate trust, and foster engagement. Emotional intelligence (EI)—the capacity to recognize, understand, manage, and apply emotions constructively—has emerged as a critical leadership competency, particularly within the nursing profession. This Rapid Evidence Assessment (REA) investigates the role of emotional intelligence in shaping transformational leadership behaviors among nurse managers. Drawing from peer-reviewed, evidence-based literature, the appraisal synthesizes key findings that demonstrate how emotionally intelligent nurse leaders foster improved communication, stronger team cohesion, higher staff satisfaction, and enhanced performance outcomes. The appraisal also explores the intersection between EI and span of control, particularly how broader supervisory scopes can strain a leader’s ability to maintain close, supportive relationships with frontline staff—making emotional intelligence even more vital in large or complex units. Research consistently shows that emotionally intelligent leaders are more effective at managing conflict, reducing burnout, and inspiring their teams toward a shared vision. These qualities align directly with the core tenets of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. Leaders who demonstrate high EI are better equipped to support nurses through change, manage the emotional demands of healthcare work, and drive cultural and quality improvements within their organizations. This presentation provides attendees with an overview of the current evidence on emotional intelligence in nurse leadership, its practical applications, and strategic recommendations for integrating EI training into leadership development programs. The goal is to inform and inspire healthcare organizations to intentionally cultivate EI competencies among nurse leaders as a foundation for sustainable team engagement, quality patient care, and long-term organizational resilience.
